These Terms of Service ("Terms") govern your purchase and use of everything DropStore provides, including the training and videos, the pre-built stores, the dashboard, the community, templates, tools and any other materials or services (together, the "Service"). DropStore is operated by Henro Schoeman ("DropStore", "we", "us"). By purchasing or accessing the Service you confirm that you have read, understood and agree to these Terms, the Refund Policy, the Money-Back Guarantee and the Earnings and Results Disclaimer. If you do not agree, do not buy and do not use the Service.
- What you are buying
You are buying access to knowledge, experience and digital materials. Specifically, you are paying for Henro's experience in e-commerce built over several years, delivered through videos, written guidance, a pre-built store, a dashboard and a private community. You are not buying a done-for-you business, a job, a managed service, or a promise that we will run or fix your business for you. You are paying to learn what Henro knows and to be given tools and a starting point. The work of building and running your business is yours. - The pre-built store
Pre-built stores are generated using automated tools based on Henro's experience and design standards. They are reviewed and approved by Henro before release, but they are not hand-built by Henro personally. A store is a starting point. Results depend on the products you choose, your marketing, your budget, your effort and factors outside our control. - You must do the work
E-commerce and dropshipping are real business models, the same as any other business. They require hard work, time, learning, testing and your own financial investment. We do not make anyone rich, and we do not make anyone rich overnight. Nothing we provide removes the need for you to put in the work. Your results are a function of your own effort, skill, consistency, budget and the market. - Costs that are yours, not ours
Your purchase covers access to the Service only. It does not cover and we are never responsible for any of your business costs or any other costs you incur, including but not limited to: advertising and ad spend (for example Meta or Google), product or supplier costs, shipping, Shopify or other platform subscriptions, apps, domains, email tools, payment processing fees, taxes, chargebacks, refunds you give your own customers, or any losses in your business. You fund your own business. - Henro is human
Henro shares what is working for him and what he is confident in. Henro has had real success in e-commerce, but he is not perfect and can make mistakes like any person. The platforms we rely on change constantly. Shopify updates, Meta updates its ad system and its rules, suppliers change, and market conditions shift. Henro has to learn these changes too. Guidance is given based on current knowledge and experience at the time, and it may become outdated. We update materials where reasonable, but we do not guarantee that any method, setting or strategy will keep working as platforms change. - No professional advice
Nothing in the Service is financial, investment, legal, tax or accounting advice. Henro is not a licensed financial advisor. You are responsible for your own decisions and for getting your own professional advice where you need it. - Third parties outside our control
The Service depends on third parties such as Shopify, Meta, payment providers, suppliers and couriers. We do not control them. We cannot guarantee that your Shopify store, Meta ad account, payment gateway or supplier account will be approved, will stay active, or will behave as expected. Account bans, holds, disapprovals, price changes, stock issues, shipping delays and outages are outside our control and are not grounds for a refund. - Your responsibilities and compliance
You are solely responsible for your own business and its legal compliance, including your products, claims, advertising, consumer law, POPIA and data protection, tax and anything your business does. You agree not to use the Service for anything unlawful or misleading. You are responsible for your relationship with your own customers. - Access, licence and intellectual property
All materials are owned by DropStore and Henro Schoeman and are licensed to you for your own personal use only. You may not copy, share, resell, redistribute, record, republish or give access to any part of the Service to any other person. Accounts are for one person. Sharing login details, leaking content, or reselling materials is theft of intellectual property and will result in immediate removal of access with no refund, and we reserve the right to pursue further action. - Community conduct
The community (including any Discord or group) is a privilege, not a right. We may remove, suspend or ban any member for abuse, harassment, spam, self-promotion we have not approved, sharing of content, or any behaviour we consider harmful, at our discretion and with no refund. - Pricing and changes
We may change prices, packages, features, materials, tools and these policies at any time. Changes do not apply backwards to a purchase already made, except where required by law. The version of these Terms in force at the time of your purchase applies to that purchase. - Limitation of liability
To the maximum extent allowed by law, DropStore and Henro Schoeman are not liable for any indirect, incidental or consequential loss, or for any loss of profit, revenue, data, goodwill, ad spend or business losses, arising from your use of or inability to use the Service. To the maximum extent allowed by law, our total liability to you for any claim is limited to the amount you actually paid us for the Service. - Indemnity
You agree to indemnify and hold harmless DropStore and Henro Schoeman from any claim, loss or cost arising from your business, your use of the Service, or your breach of these Terms. - Governing law
These Terms are governed by the laws of the Republic of South Africa. Nothing in these Terms removes any right you have that cannot be excluded under the Consumer Protection Act or other applicable law. - Agreement
By completing payment you confirm that you have read and agree to these Terms, the Refund Policy, the Money-Back Guarantee and the Earnings and Results Disclaimer, and that you accept them as they are. Read every policy in full before you buy. These terms are not negotiated after purchase.