Refund Policy

Last updated: 1 October 2026

Please read this in full before you buy. By purchasing you agree to it.

All sales are final. We do not offer refunds.

DropStore sells access to knowledge, experience and digital materials, plus a pre-built store, a dashboard and a community. The moment you complete payment you are given access to these materials and to the value you paid for, which is Henro's experience and knowledge. That value cannot be returned or un-seen once it is delivered. For this reason, and because the Service is a digital product delivered immediately, payment is final.

Why there are no general refunds
You are not paying for a guaranteed income. You are paying for access to information and tools. Deciding later that the work is harder than you hoped, that you no longer have the time, that you changed your mind, or that you expected to get rich quickly, are not grounds for a refund. You cannot use someone's experience and knowledge and then ask for your money back once you realise that building a business takes real work. You do not eat half a burger, decide you do not like it, and ask for your money back. Payment equals DropStore service delivered.

What is never grounds for a refund
Change of mind. Not having the time. Not having the budget to run your business. Lack of results when the work was not done. Bans, holds or disapprovals by Shopify, Meta, payment providers or suppliers. Platform updates or market changes. Your own business costs or losses. Not reading the policies before buying.

The one exception
The only circumstance in which money can be returned is the Money-Back Guarantee, and only when every condition of that guarantee is met in full. Read the Money-Back Guarantee page in full before you buy. If you do not qualify under that guarantee, no refund is available.

Before you buy
Make sure you have read every policy, including the Terms of Service, the Money-Back Guarantee and the Earnings and Results Disclaimer, and make sure you agree to all of it. If you do not agree, do not buy. These terms are not negotiated after purchase.

This policy does not remove any right you may have that cannot be excluded under the Consumer Protection Act or other applicable South African law.